Vehicle Appraisal Specialist in Cleveland, TN at Check Into Cash

Date Posted: 7/30/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Cleveland, TN
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    7/30/2019

Job Description



Overview

Why work for us?:

Here at Check Into Cash, our employees are our greatest asset and we want YOU to join our team! Our goal, as an industry leader, is to continue to build a company that our employees and customers are PROUD to be partnered with. Check out some of our perks below!

  • Medical, dental and vision coverage
  • Paid vacations and holidays
  • 401(k) plan with employer match
  • Life and AD&D insurance
  • Short-term and long-term disability insurance
  • Flexible spending accounts
  • Wellness initiatives, activities, and challenges
  • Discounted gym memberships
  • Competitions & holiday celebrations
  • Group discounts at local businesses
  • FREE COFFEE!!!

Overview:

Complete vehicle appraisals in an accurate and timely manner (within 3 minutes). This consists of checking for proper Pictures, verifying the odometer-reading matches the VAAC entry, verifying the correct title has been uploaded, reviewing Auto Check Report and checking the title for any \u201cbrand\u201d.



Responsibilities

  • Contact web leads by phone and e-mail to provide and assist with title loan information, store location, Required documents and schedule appointments.
    • Retrieve web lead within 30 seconds. Contact by phone and e-mail.
    • Mark \u201cSuccessful Contact\u201d if you physically speak with customer and enter detailed notes. Detailed notes help establish a personal relationship when following up in the future.
    • Mark \u201cAppointment Made\u201d with store number, date and details if you make an appointment. Once appointment has been made, click on the stores e-mail address and e-mail the Appointment Information to the store, district manager & VAAC management.
    • If \u201cNo Contact\u201d enter a note. Left v-mail, sent e-mail, v-mail full, no v-mail, etc. You will receive a reminder in 15 minutes for all non-successful contacted leads.
  • Follow up with uncontacted leads, contacted leads but not converted, scheduled appointments and
  • Converted leads on a daily basis.
  • Review the Daily Activity Report each morning for your appointments that have converted.
  • Assist stores with technical issues that involve VAAC applications. This will include resizing of photos
  • In addition, providing instructions for adjusting camera settings to avoid resizing of photos in the
  • Future.
  • Familiarize yourself with the State and Corporate Guidelines for each State
  • Approve VAAC Submissions on the VAAC Training Site
  • Process Pre-Appraisals, Provide Override codes and process increases requested by Regional Manager
  • Management may require additional tasks


Qualifications

  • Previous title experience preferred but not required.
  • Proficient in Microsoft Office.
  • Hours: Monday- Friday 1:00pm - 9:30pm. Work schedule will include at least one Saturday.
  • Ability to pass a credit and background check.