Assistant Manager in Columbus, OH at Check Into Cash

Date Posted: 11/17/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Columbus, OH
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/17/2018

Job Description

SUMMARY

Maximizes sales and profitability by assisting the Center Manager with all aspects of center operations in accordance with Company policies and procedures, including: customer service and satisfaction; directing, training and developing personnel; and satisfying all housekeeping and operating standards.  Assists in control of all variable expenses and promotes a pleasant and productive work environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Assume the responsibilities of the center in the absence of the Center Manager.
  • Within 30 days of being an Assistant Manager, qualified to be promoted as a Center Manager.
  • Maximize customer satisfaction with exceptional service and a quality environment.
  • Assist Center Manager in achieving bonus goals, which include transaction goals along with collection percentage goals while maintaining expenses.
  • Assist in training center personnel to insure their attainment of high individual productivity along with achievement of the responsibilities and duties contained in their job description.
  • Assist the Center Manager to ensure that all Company policies and procedures are followed in all aspects of operations and ensure that all center employees understand and comply with all state and federal rules, regulations and laws.
  • Working within company policy, preserve the security of all Company assets.
  • As directed by Center Manager ensure center housekeeping and operating standards are maintained to provide a satisfying working environment.
  • Collects on delinquent accounts.
  • Maintain appropriate currency logs and required daily paperwork.
  • Ability to independently operate a motor vehicle to perform various tasks which may include errands, visits to banks and marketing.
  • Successfully complete New Employee Operations Training Program within 90-days of hire date.
  • Successfully complete required regulatory and company’s mandatory training programs within the specified time frames.

Job Requirements

QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

EDUCATION and/or EXPERIENCE

  • High school diploma or general education degree (GED). Three to six months related experience and/or training.      
  • Prior managerial experience.
  • Experience in financial, retail or collections environment is desired.

LANGUAGE SKILLS

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write and correspond.
  • Ability to speak effectively before groups of customers or employees of organization. 

 

MATHEMATICAL SKILLS

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 
  • Ability to compute rate, ratio, and percent. 

 

REASONING ABILITY

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


Required Experience

OTHER SKILLS AND ABILITIES

  • The ability to prioritize and make on-the-spot decisions regarding customer transactions while weighing customer satisfaction issues with company's exposure to loss or fraud.
  • High degree of accuracy.
  • Strong organizational skills.
  • Exhibit tact and diplomacy working with diverse employees.
  • Professional appearance.
  • Knowledge of all company’s products and services.
  • Must have the ability to travel for any required special assignment.

 

PHYSICAL DEMANDS  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands, talk or listen. The employee may occasionally be required to stoop, kneel, crouch, or crawl and must be capable of lifting/moving up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.   Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. 

 

WORK ENVIRONMENT  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This position is in an office setting which is usually a quiet. It requires employees to be able to complete tasks outside of the office that include errands, visits to banks, and marketing.

The contact information for this position is:

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